Become a Client Service Senior Associate at State Street, overseeing Transfer Agency operations while enhancing client satisfaction. Your leadership will drive team productivity and growth. In this role, you will manage a dedicated team of associates, ensuring best practices and adherence to policies.

You will build client rapport through frequent engagement and act as a critical contact for escalations. By identifying operational gaps and enhancing efficiencies, you'll foster a collaborative learning environment that strengthens staff development and retention. Key Responsibilities:

- Supervise Transfer Agency team daily activities
- Implement HR and performance management strategies
- Cultivate client relationships through regular communication
- Guarantee precise NAV and fund reporting
- Champion risk awareness and zero-error initiatives Requirements:
- Minimum 4 years in Fund Administration
- At least 2 years in people management
- Robust understanding of AML and related regulations
- Previous experience with Private Equity funds
- Advanced skills in Microsoft Office, especially Excel Lead client service excellence and operational efficiency at State Street.

📌 Client Service Senior Associate, Transfer Agency (Toronto)
🏢 State Street
📍 Toronto