Join us as a Client Services Representative, where your commitment to customer satisfaction is crucial. Engage directly with clients to address inquiries, process orders, and resolve any issues promptly and efficiently. This pivotal role focuses on responding to customer communications, ensuring their needs are met with professionalism.

You'll assist with tracking orders, handling returns, and providing timely responses to product inquiries. Collaborating closely with the Warehouse team for dispatches while ensuring all health and safety measures are taken is essential. Key Responsibilities:

- Address customer inquiries via phone and email promptly
- Maintain positive customer relationships and resolve complaints
- Process refunds, exchanges, and manage orders




- Track incoming products for accurate delivery dates
- Aid the Sales Team with customer insights and follow-ups Requirements:
- Solid background in customer service environments
- Effective problem-solving skills to enhance client satisfaction
- Commitment to ongoing product knowledge development
- Collaboration with internal teams for order fulfillment
- Adherence to company policies and safety standards Leverage your skills in customer service to foster lasting relationships and ensure operational excellence.

📌 Client Services Representative (Laval)
🏢 Allredi
📍 Laval