Drive superior customer experiences with RGH Commercial Equipment Service as a Customer Service Representative. Showcase your skills in a energetic environment focused on client satisfaction. At RGH, you will assume a pivotal role interacting directly with customers in Toronto (GTA) and beyond.
This position is not just about answering calls; it involves managing service requests and ensuring seamless communication across different channels. Your focus on relationship building and exceptional service will be instrumental in our success. Key Responsibilities:
- Manage customer inquiries with a client-first attitude
- Correspond promptly via phone and email
- Enter service requests accurately into ERP systems
- Facilitate communication between customers and service technicians
- Handle customer issues from initiation to resolution Requirements:
- High school diploma required
- 1-2 years of relevant customer service experience
- Familiarity with ERP systems is a must
- Proficient in Microsoft Office applications
- Strong English communication skills needed Utilize your customer service expertise to help RGH maintain its position as an industry leader in Canada.
📌 Customer Care Expert at RGH Commercial (Markham)
🏢 R.G. Henderson u0026 Son
📍 Markham
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