Join Purolator as a Bilingual Customer Care Agent in Moncton and play a vital role in delivering exceptional service. Manage customer inquiries, ensure accurate shipping information, and maintain service excellence. This position focuses on scheduling pick-up requests and responding to customer queries about rates and transit times.

You will need effective communication skills and the ability to handle various customer service tasks in a dynamic call center setting. Adaptability and a friendly demeanor are key to success in this role. Key Responsibilities:

- Process customer pick-up requests accurately
- Update customers on product and transit information
- Record and address customer complaints
- Direct customers to the correct department
- Fill out required customer service forms Requirements:
- Solid oral communication abilities
- Capability to operate under pressure
- Positive, adaptable mindset
- Familiarity with geography basics
- Bilingualism is an asset, experience with multifunctional tasks is welcomed Make an impact in customer service at Purolator by effectively supporting client needs.

📌 Customer Care Agent Bilingual Moncton
🏢 Purolator
📍 Moncton