Elevate customer experience in Thunder Bay as a Customer Service and Inside Sales Representative. This full time position balances sales support with operational tasks in a dynamic environment. In this hands-on role, you’ll engage with customers, ensuring their service needs are met.

With experience in customer service or order management, you will oversee order processing, from taking orders to coordinating shipments, and driving sales through relationship building and effective communication. Key Responsibilities:

- Field inquiries from customers through phone, email, and in-person
- Maintain accurate records for orders and shipping documentation
- Resolve customer service issues and escalate complex matters
- Track shipments and coordinate logistics
- Conduct outbound calls to enhance customer relationships Requirements:
- 3-5 years of experience in relevant fields
- Excellent relationship-building skills
- Strong problem-solving capabilities
- Attention to detail and high organizational skills
- Bilingualism in French and English an asset Drive sales and enhance customer satisfaction through effective service delivery and order management.

📌 Customer Focused Inside Sales Associate (Northeastern Ontario)
🏢 Fuze HR Solutions
📍 Northeastern Ontario