Shape the future of customer service as a Sales Lead at Kotn. Focus on creating a positive, lasting experience while nurturing operational excellence in our retail environment. As a Sales Lead, you will embrace the Kotn ethos while delivering a customized customer experience.

Your role will involve driving sales and promoting Kotn’s various services, handling cash operations with precision, and efficiently managing inventory. You will also play a key role in store operations and maintain the professional presentation of merchandise. Key Responsibilities:

- Provide personalized customer service daily
- Support all retail service streams, including wholesale
- Oversee daily cash operations and customer interactions
- Drive inventory management and implement BOH standards
- Ensure merchandise presentation aligns with brand vision Requirements:
- 1-2 years in a leadership role in retail
- Experience in operations and merchandise handling
- Familiar with Microsoft Excel
- Robust communication skills and adaptability
- Commitment to sustainability and customer satisfaction Help Kotn redefine everyday essentials with every customer interaction.

📌 Customer-Focused Sales Lead at Kotn (Vancouver)
🏢 Kotn
📍 Vancouver