Customer Service Representative

Concord Office

Vitran is currently seeking candidates who are enthusiastic, driven, reliable, and engaging to join our Customer Service Team at our head office location in Concord,ON. The position is a part of a customer service team that handles customer inquiries from Vitran, Kindersley Transport, and National Fast Freight.

This position is Monday to Friday, 9:30am – 5:30pm

Responsibilities

Deliver an excellent customer service experience to internal and external customers

Answer and direct inquiries from customers via phone call and e-mail

Act as a liaison between different departments within the organization to provide customers with information and updates

We Offer

Benefits: Group Insurance, Pension Plan, Vacation and Personal Days

People:



Collaborative and supportive office setting

Stability: A secure industry and engaging work environment

Qualifications

Excellent communication skills

Ability to prioritize tasks and allot time effectively

Strong computer skills

Exceptional analytical and problem-solving skills

Assets

Ability to speak both French and English fluently is an asset To apply for this position Email [email protected]

Pay: $47,000.00-$58,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Customer Service Representative (Vaughan)
🏢 Vitran Express
📍 Vaughan