Drive customer satisfaction as a Customer Service Specialist for Oldcastle, a CRH company, in Candiac, QC. This entry-level role focuses on handling inquiries and cooperating across teams. As a Customer Service Specialist, you will manage customer relationships by responding to inquiries and overseeing order processing.

Ideal candidates will have 1-2 years of relevant experience and demonstrate solid relationship-building skills. Working in this collaborative environment will allow you to showcase your dedication to customer-focused service and adaptability. Key Responsibilities:

- Process customer orders and manage inquiries efficiently
- Deliver timely responses to calls and emails
- Inform customers about their order status effectively
- Collaborate with planning,



transportation, and engineering teams
- Create and manage cases in NetSuite for customer resolutions Requirements:
- At least 1-2 years of office-related customer service experience
- Strong oral and written communication skills
- Proficient in Excel; familiarity with NetSuite is advantageous
- Detail-oriented and capable of multitasking
- Willingness to adapt to a diverse work environment Seize the opportunity to grow your customer service skills with Oldcastle while contributing to a unified team effort.

📌 Customer Service Role at Oldcastle (Candiac)
🏢 CRH Canada
📍 Candiac