Become a Customer Service Specialist at Perkopolis in Toronto, focusing on empowering clients through expert support. Join a dynamic team dedicated to enhancing customer satisfaction every day. In this key role, you will work with both French and English-speaking customers, handling inquiries and providing timely solutions.

You will thrive in an office environment for three days a week while making a positive impact on our Toronto community. Your expertise in customer relations and problem-solving will ensure our clients receive the best possible service. Key Responsibilities:

- Excel in understanding Perkopolis services and processes
- Deliver timely support through multiple channels
- Keep detailed logs of support tickets and resolutions
- Assess and escalate customer issues effectively
- Foster relationships with both customers and internal teams Requirements:
- Minimum of 3 years in customer service roles
- Bilingual in French and English, both spoken and written
- Knowledge of Zendesk is a plus
- Excellent communication and problem-solving skills
- Solid organizational skills and a positive attitude Leverage your bilingual capability to enhance the customer journey at Perkopolis in Toronto.

📌 Customer Service Specialist at Perkopolis (Toronto)
🏢 PerkSpot
📍 Toronto