Join ADB SAFEGATE as a Customer Success Specialist and build robust customer relationships while driving aftermarket sales. Your expertise will directly impact service quality and operational excellence. As a Customer Success Specialist, you will be responsible for aftermarket sales support, managing customer inquiries, and ensuring product and service excellence.

Your 2-5 years of customer service experience will help you engage seamlessly with clients, utilizing CRM systems for effective order management and follow-ups. This role is essential for maintaining customer satisfaction and driving sales. Key Responsibilities:

- Assist in tracking orders and providing pricing quotes
- Uphold customer information in CRM systems
- Meet established schedules for order management
- Drive sales of products and services
- Respond to customer calls and written inquiries Requirements:
- High school diploma with customer service experience
- Familiarity with order management systems
- Capacity to interpret operational rules
- French bilingualism is strongly preferred
- Excellent verbal and written communication skills Channel your customer service skills and dedication to enhance ADB SAFEGATE's operational success and customer satisfaction.

📌 Customer Support and Sales Specialist (Brantford)
🏢 ADB SAFEGATE
📍 Brantford