Overview

Join our dynamic dental team as a Dental Receptionist/Assistant, where your energetic and positive attitude will help create a welcoming environment for patients and staff alike. In this vital role, you will be the first point of contact for patients, managing appointments, patient records, and administrative tasks with efficiency and professionalism. Your proactive approach will ensure smooth daily operations, allowing the dental practice to deliver exceptional care while maintaining a lively and organized front desk atmosphere.

This paid position offers an exciting opportunity to grow your career in a fast-paced, patient-centered setting.

Responsibilities

- Greet patients warmly and efficiently check them in and out using dental practice management software such as Dentrix and Epic.
- Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient communications promptly.
- Verify patient insurance information and process billing using electronic medical records systems while maintaining accuracy and confidentiality.
- Assist with administrative duties including filing, data entry, and updating patient records in compliance with healthcare regulations.




- Prepare treatment rooms and assist dental providers during procedures by handing instruments and ensuring patient comfort.
- Handle appointment scheduling, cancellations, and follow-up reminders to optimize practice workflow.
- Maintain a clean, organized front desk area while ensuring all office equipment is functioning properly.

Qualifications

- Prior experience working as a dental receptionist or in a medical office environment is highly preferred.
- Proficiency with dental practice management software such as Dentrix; familiarity with Epic is a plus.
- Strong knowledge of medical terminology relevant to dental care procedures.
- Excellent communication skills for managing front desk operations and patient interactions.
- Experience with electronic medical records (EMRs) systems and multi-line phone systems.
- Demonstrated ability to handle administrative tasks efficiently while maintaining a friendly demeanor.
- Knowledge of office procedures, insurance processing, and appointment scheduling best practices.

This role is perfect for motivated individuals eager to contribute to a vibrant healthcare team while developing their skills in dental administration and patient care! Pay: $22.00-$28.00 per hour

Benefits

- Dental care
- In office parking

Work Location: In person

📌 Dental Receptionist/Assistant (Guelph)
🏢 York Road Dental
📍 Guelph