Enhance member satisfaction as an Operations Support Agent at Desjardins. This full time, on-site role focuses on transactional support and operational excellence. In your position, you will engage in various activities related to caisse products, ensuring efficient processing and follow-up actions.

Candidates should have a strong grasp of data integration and service standards, ensuring a smooth experience for members. The position requires effective communication with both customers and internal teams. Key Responsibilities:

- Process and handle requests for caisse sectors
- Validate and save data accurately in systems
- Conduct liaison activities with Desjardins components
- Ensure timely completion of operational tasks
- Maintain document management and filing standards Requirements:
- High school diploma in relevant field
- Minimum two years of experience in operations
- Fluent in French is mandatory
- Knowledge of caisse products and services
- Strong understanding of financial procedures and security Support and serve the Desjardins community with your operational expertise and commitment to excellence.

📌 Desjardins Operations Support Role (Thetford Mines)
🏢 Desjardins Group
📍 Thetford Mines