Become a vital part of customer service at Entain, supporting Sports Interaction, Canada's premier online sportsbook. Engage with customers through various channels, ensuring their satisfaction. As a Customer Service Agent, you'll be the first line of support, responding to customer inquiries through live chat, email, and phone. This role demands individuals with a knack for problem-solving, attention to detail, and a genuine passion for helping customers.

Experience in gaming, hospitality, or an office setting is preferred. Key Responsibilities:

- Provide exceptional service through multiple communication channels
- Address customer inquiries and resolve issues promptly
- Foster relationships with customers for enhanced loyalty
- Utilize multiple systems to streamline service delivery
- Maintain detailed logs of customer interactions Requirements:
- Previous experience in customer service or support
- Strong problem-solving and communication skills
- Familiarity with customer support platforms
- Comfortable with rotating shift schedules
- Basic knowledge of French is a plus Join Entain and assist Sports Interaction in revolutionizing the gaming experience for clients.

📌 Entain Sports Interaction Agent (Quebec City)
🏢 Entain Group
📍 Quebec City