Field Service Specialist

About The Role

- We are seeking an experienced Field Service Specialist to perform electrical and mechanical field services on rotating equipment throughout Western Canada.

- This is a hands-on role for a technically skilled professional with strong mechanical and electrical aptitude. The successful candidate will inspect, troubleshoot, repair, maintain, and test motors, generators, and other electro-mechanical equipment while providing professional service to customers.

- The role requires someone who can work independently in the field, solve problems under time constraints, communicate effectively with customers, and lead complex equipment overhaul projects when required.

Key Responsibilities

- Perform visual inspections of mechanical and electrical systems and rotating equipment.

- Service, repair, maintain, and troubleshoot motors, generators, and related electro-mechanical equipment.

- Perform preventative maintenance and provide customers with recommendations to improve equipment reliability.

- Diagnose electrical and mechanical issues and determine appropriate repair solutions.

- Perform high-voltage (HV) and mechanical testing on electro-mechanical equipment.

- Lead and execute complex large-motor overhaul projects, coordinating work activities and personnel as required.

- Complete accurate service reports and documentation for all work performed.

- Communicate technical issues, findings, and recommended solutions clearly to customers and internal teams.

- Maintain company service vehicle inventory, tools, equipment, and required safety items.





- Travel throughout Western Canada to customer sites and respond to service and emergency requirements.

- Ensure all work complies with applicable provincial and federal safety regulations, codes, standards, and company procedures.

- Develop and apply condition-monitoring tools and techniques to support equipment reliability.

- Maintain a professional company image when interacting with customers, employees, and other stakeholders.

- Work overtime, including evenings and weekends, and respond to emergency service requirements when necessary.

- Perform other duties as assigned.

Qualifications

- 5+ years of experience in a field service, electrical/mechanical, rotating equipment, or related role.

- Registered Electric Motor Systems Technician (EMST) Apprentice, Journeyperson/Red Seal Electric Motor Systems Technician, or equivalent industry experience.

- Strong mechanical and electrical aptitude.

- Experience troubleshooting motors, generators, and electro-mechanical equipment.

- Experience with high-voltage testing and mechanical testing is preferred.

- Valid driver's license with a safe driving record.

- Ability to work independently in a field-based environment.

- Strong analytical, troubleshooting,



and problem-solving skills.

- Ability to remain calm and effective under pressure.

- Strong verbal and written communication skills.

- Excellent attention to detail and accountability.

- Strong organizational and time-management skills.

- Ability to prepare accurate service reports and technical documentation.

- Experience with estimating is an asset.

- Ability to lift up to 50 lbs.

- Willingness and ability to travel throughout Western Canada.

- Flexible to work overtime, weekends, and emergency call-outs as required.

Core Competencies The Ideal Candidate Will Demonstrate

- Electrical and mechanical troubleshooting

- Rotating equipment knowledge

- Field service expertise

- High-voltage testing

- Preventative maintenance

- Equipment inspection and diagnostics

- Technical problem-solving

- Customer service

- Report writing and documentation

- Estimating

- Safety awareness

- Independent decision-making

- Leadership and teamwork

- Attention to detail

- Adaptability in time-sensitive environments

Work Workplace

- This is a field-based position requiring regular travel to customer locations throughout Western Canada.

- The role involves working around electrical and mechanical equipment and requires adherence to all applicable safety procedures and regulations.

- The successful candidate must be comfortable working in varying field environments, managing physically demanding tasks, and responding to customer requirements in time-sensitive situations.

📌 Field Services Specialist (Edmonton)
🏢 Synectics
📍 Edmonton