Front Counter Sales & Customer Service Associate

We are looking for someone exceptional to join the front counter of our busy cell phone repair shop.

This is not a basic cashier position. We are always on the move, and applicants must have previous experience working in a very busy, fast-paced environment. You must be comfortable helping multiple customers, answering phones, completing tasks, and shifting priorities throughout the day without becoming overwhelmed or making mistakes.

You will speak with customers, identify their needs, accurately quote repairs, recommend products and services, assist with data transfers, install screen protectors, and help keep the front counter running smoothly.

Fluency in spoken and written English is required. Clear communication is essential because you will be explaining repair options, providing accurate quotes, documenting device issues, and ensuring customers fully understand the service being provided.

The right person must have:

- Fluency in spoken and written English
- Experience working in a busy, fast-paced environment
- Clear and confident communication skills
- Exceptional sales ability
- Strong attention to detail
- The ability to manage several customers and tasks at once




- A friendly, patient, and professional approach
- The ability to remain accurate and organized under pressure
- An interest in phones, technology, and learning current things

Previous cell phone experience is an asset, but we are willing to train the right person. Experience thriving in a busy workplace, strong communication, accuracy, work ethic, and sales ability are essential. Pay: $19.00-$20.00 per hour

Benefits

- Dental care
- Vision care

Application question(s):
- Describe your experience working in a very busy, fast-paced environment. What were your responsibilities, and how did you stay organized when handling multiple customers and tasks at once?
- Tell us about a time you successfully recommended or sold a product or service that the customer had not originally planned to purchase. How did you identify the opportunity?
- This position requires fluent spoken and written English because you will explain repairs, provide quotes, answer phones, and document customer concerns. Are you fully confident communicating clearly and accurately in English?

Work Location: In person

📌 Front Counter Sales & Customer Service Associate (London)
🏢 Cellular Magician
📍 London