Job Summary

We are seeking a dedicated and friendly Front Desk Agent/Night Auditor to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support in a fast-paced environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities

- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Answer phone calls promptly and professionally, demonstrating excellent phone etiquette.
- Manage reservations for guests
- Assist with clerical duties such as proofreading documents and managing office correspondence.
- Provide information about services offered and address any inquiries from guests. Must have knowledge of surrounding area to be able to make recommendations
- Collaborate with various departments to ensure smooth operations
- Handle administrative tasks including data entry, maintaining office supplies,



and managing guest check-in/check-out processes.

Requirements

- Previous experience in a front desk or receptionist role is preferred.
- Strong customer service skills with the ability to interact positively with clients and staff.
- Proficiency in clerical tasks including filing, emails, and general office duties.
- Ability to work effectively in a team-oriented environment while also being self-motivated.
- Strong communication skills, both verbal and written, are necessary for this role.

Must have flexibility to work any shift from days, to evenings and overnight. Weekends and weekdays Job Types: Full-time, Part-time

Pay: $17.60 per hour

Benefits

- In office gym
- In office parking
- Store discount

Flexible language requirement:
- French not required

Application question(s):
- Are you available to work any shift required?

Language:
- English (required)

Work Location: In person

📌 Front Desk Agent/Night Auditor (Greater Sudbury)
🏢 Clarion Hotel by Choice Hotels
📍 Greater Sudbury