Job Overview:We are seeking a Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in providing exceptional guest services and ensuring smooth operations during the night shift.
Responsibilities
- Greet guests in a friendly and skilled manner- Check guests in and out of the hotel- Handle guest inquiries and provide information about hotel services- Operate phone systems and manage reservations- Process payments and maintain accurate records- Perform night audit procedures to reconcile daily transactions- Ensure security by monitoring the premises during the night shiftSkills:
- Excellent customer service skills- Proficiency in phone etiquette and handling guest inquiries- Experience in front desk operations,
preferably in a hotel setting- Ability to multitask and work efficiently in a fast-paced environment- Bilingual or multilingual skills are a plusBenefits:
- Competitive pay based on experience and skills- Opportunities for career growth within the hospitality industryRequirements:
- Prior experience in guest services or hospitality is preferred- Strong communication skills and attention to detail- Availability to work night shifts and weekends- Familiarity with hotel operations and reservation systems
Job Types: Full-time, Part-time, Permanent
Pay: $15.00-$17.00 per hour
Benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
📌 Front Desk Agent (Stony Plain)
🏢 DAYS INN STONY PLAIN
📍 Stony Plain
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