Join Sandman Hotel Group as a Guest Service Agent. Become the key point of contact for guests, providing exceptional service in a friendly, welcoming atmosphere. This role emphasizes your customer service expertise and problem-solving abilities.

You will manage front desk tasks including guest check-ins, responding to queries, and resolving issues while ensuring a positive impression of our brand. Your excellent communication skills will play a crucial role in creating memorable experiences for every visitor. Key Responsibilities:

- Create a welcoming atmosphere for guests upon arrival
- Check guests in and out of the hotel smoothly
- Respond to inquiries via phone, email, and in-person
- Process reservations and manage billing transactions
- Ensure front desk supplies are well-stocked and organized Requirements:
- Completion of hotel management or front desk apprenticeship
- 1 year experience in customer service and hotel settings
- Robust conflict resolution and negotiation skills
- Ability to analyze and interpret client needs
- Proficient in Opera/Opera Cloud system Elevate guest experiences and showcase your service skills in the hospitality industry with Sandman Hotel Group.

📌 Guest Service Agent at Sandman Hotels (Grande Prairie)
🏢 Sandman Hotel Group
📍 Grande Prairie