Take the role of Client Service Coordinator with iA Financial Group, engaging deeply in customer service for a one-year contract. Support advisors with your technical and coaching skills. As a Client Service Coordinator, you will interface with advisors as the first line of support, using problem-solving skills to enhance their experience.

This position requires you to log interactions and provide feedback in daily management meetings. Your commitment to service excellence will be key. Key Responsibilities:

- Address advisor inquiries through calls and emails
- Provide technical support for existing tools and systems
- Follow up on pending requests to ensure resolution
- Escalate issues appropriately to your Supervisor
- Participate actively in team management meetings Requirements:
- 2-3 years in customer service, preferably in finance
- Solid communication abilities in both French and English
- Analytical thinking and strong organizational skills
- Capable of managing multiple tasks efficiently
- Accountable and reliable in service delivery Contribute to iA Financial Group's mission of advisor support through your exceptional customer service skills.

📌 iA Financial Client Service Coordinator (Quebec City)
🏢 Iaawg
📍 Quebec City