Become a key part of the IT support team as a Level 2 Technician in Montreal. Provide effective onsite and remote support to ensure operational efficiency across all IT functions. This full-time job involves diagnosing issues with desktop computers, laptops, and network equipment. You will work closely with end users and technical teams to resolve problems and support various IT projects, contributing to continuous improvement in IT processes and knowledge bases. Key Responsibilities:

- Deliver Level 2 support for desktops, laptops, and peripherals
- Troubleshoot hardware, software, and network issues
- Install and maintain operating systems and applications
- Participate in equipment redeployment and connection tasks
- Update users on incident status and manage escalations Requirements:
- College diploma in IT or similar field
- One year of experience in IT support
- Knowledge of Microsoft Windows and Office
- Experience with LAN and VPN troubleshooting
- Proficiency in Microsoft Endpoint Configuration Manager Utilize your skills to foster IT excellence in Montreal’s corporate setting.

📌 IT Support Technician Level 2 - Montreal
🏢 Fujitsu
📍 Montreal