Transform customer analytics with Xplore Inc. as a Lead Data Analytics Engineer, focusing on AI-driven insights in a hybrid role. This position combines strategic decision-making with advanced analytics and storytelling capabilities. Ideal candidates will have at least 5 years of experience in analytics, emphasizing skills in Databricks, customer intelligence, and self-service analytics.

The role entails designing impactful dashboards and utilizing AI technologies to enhance operational efficiencies, all while translating complex data narratives into actionable insights. Key Responsibilities:

- Perform detailed customer and operational analytics
- Analyze contact center data and operational KPIs
- Develop intuitive Databricks applications and analytics products




- Create executive dashboards that emphasize storytelling
- Foster AI-driven decision support capabilities Requirements:
- 5 years of relevant analytics experience required
- Expertise in Databricks, SQL, and large dataset analysis
- Proven track record in executive presentation and storytelling
- Experience leveraging AI for analytics and insights
- Robust communications and analytical problem-solving skills Lead the evolution of data analytics at Xplore and deliver impactful customer insights.

📌 Lead Data Analytics Engineer at Xplore (Fredericton)
🏢 Xplore
📍 Fredericton