Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Prime Hires is seeking a skilled Mail Administrator III to join our client in support of an existing vacancy.

Job Details

- Contract Period: 4 months with potential to convert or extend
- Pay Rate: $18 per hour
- Location: Waterloo, ON
- Location Type: Onsite
- Business Hours: Monday – Friday, 8:00 AM – 4:00 PM

Job Responsibilities

- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
- Answer telephones, direct calls and take messages.
- Compile, copy, sort, and file records of office activities, business transactions and other activities.
- Compute, record and proofread data and other information, such as records or reports.
- Maintain and update filing, inventory, mailing, and database systems.
- Ensure that all incoming mail and courier is received, sorted and delivered in a timely fashion and the timely and accurate handling of all outgoing mail and courier destined to customers and advisors.
- Accurate handling and distribution of cheques, contracts and statements to internal and external customers.




- Using various systems web-based and internal mainframes to gather client information and mailing instructions.
- Maintain email inboxes with timely and accurate action of email inquiries, scanning and print requests.
- Perform investigations to acquire new addresses for company customers.
- Investigate and resolve inquiries.
- Assist with ad hoc projects as required.
- Provide excellent customer service to our internal partners.

Experience & Qualification Requirements

- High school diploma required.
- 5-7 years administrative or customer service experience required.
- Ability to meet the physical requirements of the job.
- Some heavy lifting is required up to 50lbs.
- Demonstrated accuracy and attention to detail required to avoid privacy incidents.

Prime Hires & the clients we represent are equal chance employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

📌 Mail Administrator III (London)
🏢 Robertson u0026 Company
📍 London