Maintenance Assistant

This is a hands-on position where you will assist with the day-to-day maintenance and upkeep of the hotel, including guest rooms, common areas, equipment, building systems, and exterior areas. You will help respond to maintenance requests, complete routine repairs, identify potential problems, and support preventative maintenance activities.

We are looking for a dependable, practical, and hardworking individual who takes pride in their work and enjoys solving problems. Previous maintenance, construction, building operations, or trades experience is an asset, but we are willing to train the right candidate.

Duties and Responsibilities

- Assist with general maintenance and repairs throughout the hotel, including guest rooms, hallways, public areas, offices, and staff areas.
- Respond promptly to maintenance requests from guests and hotel staff.
- Inspect guest rooms and common areas for maintenance issues, damage, or safety concerns.
- Complete basic repairs and adjustments as required, including minor plumbing, electrical, carpentry, painting, drywall, flooring, furniture, and fixture repairs.
- Replace light bulbs, batteries, filters, hardware, and other basic maintenance items as required.
- Assist with repairs and maintenance of doors, locks, handles, faucets, toilets, sinks, drains, and other fixtures.
- Assist with painting, patching, caulking, touch-ups, and general cosmetic repairs.
- Perform routine preventative maintenance and inspections of hotel equipment and building systems.
- Assist with maintaining heating, ventilation, air conditioning, plumbing, electrical, and other building systems as directed and within the employee's level of training and authorization.
- Identify unusual noises, leaks, equipment problems, or other potential maintenance issues and report them promptly.
- Assist with the setup, maintenance, and proper storage of tools and equipment.
- Keep maintenance areas, storage rooms, work areas, and equipment clean and organized.
- Monitor commonly used maintenance materials and notify management when supplies need to be replenished.
- Assist with seasonal property maintenance, including grounds upkeep, snow removal,



and other outdoor tasks as required.
- Assist with garbage removal, moving furniture or equipment, and other physical maintenance-related duties.
- Assist with emergency maintenance situations and follow hotel emergency and safety procedures.
- Follow proper procedures when working with tools, equipment, chemicals, and other materials.
- Maintain accurate records of completed maintenance work and report outstanding issues to management.
- Work closely with housekeeping and front desk staff to address guest-room maintenance concerns and minimize disruption to guests.
- Maintain a professional and respectful manner when working in occupied guest rooms or interacting with guests.
- Respect guest privacy and follow hotel security and confidentiality procedures.
- Complete other maintenance and property-related duties as assigned by management.

Qualifications
- Previous maintenance, construction, renovation, custodial, building operations, or trades experience is an asset but not required.
- Basic knowledge of general building maintenance and repairs is an asset.
- Mechanical, plumbing, electrical, carpentry, HVAC, or other trades experience is an asset.
- Solid problem-solving and troubleshooting skills.
- Comfortable using basic hand tools and power tools.
- Good attention to detail and pride in quality workmanship.
- Dependable, punctual, and responsible work habits.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Ability to follow instructions, safety procedures, and established maintenance practices.
- Ability to prioritize work and respond appropriately to urgent maintenance requests.
- Professional and courteous when interacting with guests and coworkers.
- Ability to work safely in a hotel environment while minimizing disruption to guests.




- Ability to perform physical tasks, including standing, walking, bending, kneeling, reaching, climbing stairs, lifting, carrying, and moving equipment or materials.
- Ability to safely lift and carry maintenance supplies and equipment as required.
- Willingness to learn new skills and hotel maintenance procedures.
- A valid driver's licence is an asset.
- WHMIS, First Aid, or other relevant safety training is an asset.

What We're Looking For We are looking for someone who is reliable, hands-on, safety-conscious, and willing to learn.

The ideal candidate enjoys figuring out how things work and finding practical solutions to problems. You don't need to be an expert in every area of maintenance. We value someone who is willing to learn, follows instructions, works safely, and takes pride in keeping the property in good condition.

Hotel maintenance involves a wide variety of tasks, so flexibility and a willingness to help wherever needed are important. You may be working on a guest-room repair one day, helping with preventative maintenance the next, and assisting with exterior or seasonal property upkeep when required.

Compensation

Pay will be determined based on the successful candidate's experience, skills, qualifications, and relevant maintenance background.

Candidates with strong maintenance, trades, construction, mechanical, plumbing, electrical, HVAC, or building-operations experience are encouraged to apply.

Why Join Our Team?

As a member of the maintenance team at Best Western Thompson, you will play an important role in maintaining the quality, safety, and comfort of our hotel.

Your work directly supports our guests and fellow employees by helping ensure that rooms, facilities, equipment, and the property are functioning properly and are well maintained.

This is an opportunity to build your skills in a variety of maintenance areas while working in a hotel environment where every day can bring something different.

Previous maintenance experience is an asset, but training will be provided to the right candidate.

Pay: From $21.00 per hour

Work Location: In person

📌 Maintenance Assistant (Thompson)
🏢 Best Western
📍 Thompson