Job Overview The Front of House Manager plays a crucial role in ensuring the smooth operation of the front-of-house activities in a restaurant, hotel, or hospitality setting. This position is responsible for overseeing the guest experience, managing staff, and maintaining high standards of service. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring that every guest feels welcomed and valued.

Duties

- Supervise and coordinate daily front-of-house operations to ensure exceptional guest experiences.
- Train, mentor, and manage front-of-house staff including servers, hosts, and bartenders.
- Oversee the scheduling of staff to ensure adequate coverage during peak hours.
- Handle customer inquiries and complaints with professionalism and efficiency.
- Collaborate with the kitchen team to ensure seamless communication between front-of-house and back-of-house operations.
- Maintain cleanliness and organization of dining areas to meet health and safety standards.
- Monitor inventory levels for bar and dining supplies; assist in ordering as needed.
- Implement policies and procedures to enhance service quality and operational efficiency.

Skills





- Proven experience in restaurant management or a similar role within the food industry.
- Strong leadership abilities with a focus on team development and motivation.
- Excellent customer service skills with a keen ability to resolve conflicts effectively.
- Knowledge of food handling practices and health regulations.
- Experience in bartending is a plus; familiarity with beverage service standards is beneficial.
- Ability to work collaboratively with kitchen staff to ensure timely food delivery and quality service.
- Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
- A background in hospitality or hotel management can enhance suitability for this role.

The Front of House Manager is essential in creating a welcoming atmosphere that encourages repeat business while fostering a positive work environment for staff. If you are passionate about hospitality and possess the necessary skills, we invite you to apply for this rewarding position. Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Advantages

- Flexible schedule
- On-site parking

Language:
- English (preferred)

Work Location: In person

📌 Manager FOH (Niagara Falls)
🏢 Chucks Roadhouse Bar and Grill
📍 Niagara Falls