Mandarin or Arabic Speaking Required

Healthcare Experience Preferred

Excellent Customer Service and Communication Skills Required

Job Summary

We are looking for a friendly, organized, and detail-oriented Medical Administrator/Receptionist to join our fertility clinic. The successful candidate will provide front-desk and administrative support to patients, physicians, and the clinical team, helping ensure smooth daily clinic operations and a positive patient experience.

Duties

- Greet and assist patients in a friendly and professional manner.
- Answer phone calls, emails, and general patient inquiries.
- Schedule physician appointments, ultrasounds, sonohysterograms, injection classes, and other fertility-related appointments.
- Register patients and maintain accurate and confidential patient records.
- Provide administrative support to physicians, nurses, and other clinic staff.
- Process payments and assist with basic billing and insurance-related tasks.
- Handle emails, faxes, documents, courier packages, and other general office duties.




- Maintain an organized and qualified reception area.
- Perform other administrative duties as required.

Qualifications
- Fluency in Mandarin or Arabic is required.
- Strong verbal and written English communication skills.
- Previous healthcare or medical office experience is preferred.
- Minimum 2 years of relevant work experience preferred.
- Medical Office Administration or related education is an asset.
- Excellent customer service, communication, and interpersonal skills.
- Strong organizational skills and attention to detail.
- Comfortable using computers and electronic medical record (EMR) systems.
- Ability to multitask and work effectively in a busy medical environment.

We are looking for someone who is professional, dependable, patient-focused, and a strong team player. Pay: $19.00-$25.00 per hour

Benefits

- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Medical Administrator/Receptionist (Scarborough)
🏢 IVF CANADA
📍 Scarborough