Job Summary

We are seeking a motivated and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience.

Your responsibilities will include managing patient appointments, maintaining accurate medical records, and providing exceptional administrative support to healthcare providers. This position offers an engaging environment where your organizational skills and healthcare knowledge will directly contribute to delivering outstanding patient care.

Responsibilities

- Greet patients and visitors warmly, creating a friendly and professional front desk workplace
- Schedule, confirm, and reschedule patient appointments using electronic medical records systems
- Manage multi-line phone systems to handle inquiries, appointment requests, and follow-up calls efficiently
- Maintain accurate and up-to-date medical records in compliance with privacy regulations, including Oscar electronic health record systems
- Assist with billing, insurance verification, and processing payments as needed
- Support clinical staff by preparing exam rooms, updating patient information,



and handling administrative tasks
- Coordinate communication between patients, healthcare providers, and external specialists or labs

Requirements

- Proven experience as a Medical Office Assistant or similar role in a healthcare setting
- Strong knowledge of medical terminology and familiarity with electronic medical records systems such as Oscar
- Previous medical office experience is a plus; familiarity with duties is highly valued
- Excellent office experience with proficiency in managing phone systems and front desk operations
- Ability to handle sensitive information with confidentiality and professionalism
- Exceptional organizational skills with attention to detail in record keeping and scheduling
- Effective communication skills to interact confidently with patients, staff, and external partners

Join us to be part of a energetic team dedicated to providing compassionate healthcare services. Your expertise will help ensure our patients receive the best possible care in a welcoming environment! Pay: $18.00-$20.00 per hour

Perks

- On-site parking

Work Location: In person

📌 Medical Office Assistant (Ottawa)
🏢 Family Medicine
📍 Ottawa