Join GoodLife Fitness as a Nighttime Customer Support Specialist, delivering exceptional service to Members and contributing to a motivating atmosphere. Make each interaction count. This role centers on welcoming Members and assisting them with fitness inquiries in a dynamic Club environment.

You will manage calls, check in Members, and ensure a clean space while addressing Member concerns with professionalism. Being knowledgeable about Memberships will enhance service delivery and strengthen relationships with potential customers. Key Responsibilities:

- Greet and check in Members for workouts
- Answer phones and schedule appointments promptly
- Help Members with questions about fitness machines
- Maintain cleanliness standards through various tasks
- Conduct Fit-Fix Starter sessions for recent Members Requirements:
- CPR-A & AED Certification mandatory
- Must gain Smart Tan certification within 3 months
- Strong customer focus and communication skills
- Previous experience in customer service advantageous
- Familiarity with fitness industry preferred Utilize your interpersonal skills and knowledge to support the GoodLife community as a valued nighttime representative.

📌 Nighttime Customer Support Specialist (Sherwood Park)
🏢 goodlifefitness
📍 Sherwood Park