Job Title: Operational Engineer

Employment Type : Contract

Duration: 6 Months (Possible extension)

Ideal Rate: $60- $65 (Based on Experience)

Location: North York or Kitchener/Waterloo, ON

Work Arrangement: Primarily remote; approximately 1 day onsite per month

Must haves:

- 2+ years of hands-on experience with Microsoft Teams Phone / Teams Telephony
- Solid experience with Enterprise Telephony, Voice, VoIP, call routing, DID and toll-free numbers
- Hands-on experience with Teams Call Queues, Auto Attendants, user telephony provisioning and troubleshooting
- Experience supporting telephony migrations and modernization initiatives
- Working knowledge of Amazon Connect and AWS
- 3–5 years of experience designing, developing, or supporting cloud-based technology solutions
- Knowledge of cloud, automation, DevOps or IaC is an asset
- Exposure to AI/GenAI and automation is an asset
- Reliability Clearance is required

Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human.

📌 Operational Engineer – Microsoft Teams Telephony | AWS | Amazon Connect (Ontario)
🏢 Bevertec
📍 Ontario