Join the Greater Toronto Airports Authority (GTAA) as a Terminal Officer and support productive operations at Toronto Pearson Airport. Focus on enhancing passenger experiences and operational compliance daily. As a Terminal Officer reporting to the Manager of Terminal Services, your role is critical in overseeing the airport's operations.

This position demands strong problem-solving skills and expertise in handling interactions with various stakeholders. Your proactive approach will help anticipate challenges and develop effective solutions to optimize passenger flow and service quality. Key Responsibilities:

- Manage day-to-day terminal operations and congestion
- Coordinate resources and stanchion layouts effectively




- Inspect and maintain functionality of terminal facilities
- Address operational incidents and emergencies swiftly
- Support excellence in customer service delivery Requirements:
- Minimum five years in airport operations or customer service
- Strong multitasking and analytical skills
- Extensive knowledge of airport procedures and safety
- Ability to obtain Canadian security clearance
- Relevant post-secondary education highly preferred Contribute to operational excellence and passenger satisfaction at GTAA in this vital role.

📌 Operational Expert: Terminal Officer (Toronto)
🏢 Greater Toronto Airports Authority
📍 Toronto