Hensall Co-op is seeking a reliable individual to become an integral member of our team! This position is fulltime, working out of the Drayton location. The Operations Assistant is a key member of the team, providing a high degree of customer service for crop inputs, in addition to food grade contracts. This position works with the Location Manager, Field Marketers, and other Hensall Co-op locations to ensure administrative procedures and financial controls are being followed.
Job Duties and Responsibilities:
- Administer the billing of point of sale for fertilizer, crop protection products, crop services at the Drayton location
- Assist customers with inquiries and concerns both over the phone and in person
- Prepare fertilizer blend orders
- Weigh all grain deliveries and shipments and conduct grain grading to assess quality and grade
- Administration of Food Grade products and Commercial Grains for inbound shipments
- Assist with sales/order processing for crop inputs and crop procurement
- Work closely with field marketers on sales of fertilizer, seed, chemicals, and crop protection products
- Assist Location Manager and Field Marketers with administrative functions including preparing and entering prepayments and reconciling
- Administration and reconciliation of crop protection products and other products that are shipped to other Hensall Co-op locations
- Complete bank deposits
- Provide direction and supervision to yard operators as needed and assist in training new employees
- Assist customers with loading and unloading of product
- Ensuring the warehouse area is kept clean and always organized
- Contact customers via telephone for various programs
- All other duties as assigned
Job Requirements:
- Must be willing to work evenings and weekends during busy seasons to meet seasonal demands
- Excellent verbal and written communication skills
- Computer skills, including solid proficiency in MS Word and Excel
- Enthusiastic, courteous manner with customers, members, and co-workers
- Knowledge of office/administrative procedures
- High degree of accuracy
- Ability to perform sales tasks and service existing accounts
- General agricultural and cropping knowledge is preferred
Required Qualifications:
- High School Diploma or equivalent
- Previous experience in a customer service position
- Agricultural background considered an asset
- Valid G Driver’s License
Hensall Co-op is committed to employment equity and encourages members of the four designated groups to apply. Accommodation will be made upon request. Job Type: Full-time
Pay: $20.20-$22.50 per hour
Benefits
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care