We are currently looking for a passionate Part-Time Administrative and Customer Service Assistant to join our team at our Must Société/Jardin de Ville North York store!

Are you organized, customer-focused, and passionate about providing an exceptional experience?

Join a dynamic team where your attention to detail and commitment to outstanding service will make all the difference. A career at Must Société/Jardin de Ville awaits you!

Your role as a Part-Time Administrative and Customer Service Assistant at Must Société/Jardin de Ville:

Under the supervision of the Store Manager, you will be the first point of contact between customers and the store. You will ensure that every customer enjoys an exceptional shopping experience by providing a warm and welcoming greeting and responding to their questions promptly and accurately.

Your day-to-day as a Part-Time Administrative and Customer Service Assistant at Must Société/Jardin de Ville:

- Support the Store Managers in their daily tasks;
- Answer telephone calls;
- Welcome clients and invite them to wait for a sales consultant to be available;
- Be the customer service champion for the store, assist our customers with the different issues with their furniture order and ensure their satisfaction through phone, email and in person contact;
- Ensure administrative support for the Store Managers and sales team: accounting tasks, enter customers quotes and contracts in the computer system; explain back-ordered items to the customers, manage the payment for all orders, contact the delivery department, check the consistency of the delivery costs;
- Verify the accuracy of sales contracts on a daily basis;
- Maintain and balance the cash for all transactions (credit card, cash, checks and interact); apply payments to customers’ accounts;




- Ensure that all furniture and accessories are tagged properly;
- Responsible for the stationary. Responsible for reporting any failures concerning equipment such as the fax, telephone or computer system;
- Distribute mail;
- Maintain cleanliness of the work area;
- Participate in stocktaking;
- Perform all other admin related tasks.

What we offer At Must Société/Jardin de Ville, we take great care of our employees and offer the following benefits:

- A market-competitive salary, based on experience;
- A permanent part-time position with a stable schedule, including Thursday and Friday evenings and weekend daytime shifts, with the opportunity to work full-time during the summer (a perfect schedule for students !);
- 10 paid statutory holidays, two more than the legal requirement;
- Generous employee discounts on all our products;
- The opportunity to be part of an experienced, motivated, and passionate team;
- A rewarding, stimulating, and welcoming work environment;
- An employee health and wellness program;
- As a rapidly growing company with several projects in development, there are many opportunities for advancement within the group.

Do you have the profile? You will succeed at Must Société/Jardin de Ville if you have the following skills:

- You have 2 to 3 years of experience in a similar position, preferably in the retail industry;
- You are organized, independent, and proactive;




- You have strong proficiency in Microsoft Office;
- You are discreet and detail-oriented;
- You have excellent communication and negotiation skills.

Who we are: Must Société brings together complementary worlds of furniture and décor for both indoor and outdoor living. With its brands Must Société, Maison Corbeil, La Galerie du Meuble, and Jardin de Ville, the brand supports every design project with an inspiring selection, expert guidance, and a personalized approach.

With over 70 years of expertise, each of these brands stands out in its field within the furniture industry.

By joining forces in 2015, we brought together companies that share the same values and vision for the future. This synergy has allowed us to position ourselves to conquer the Canadian market by offering a complete experience and an expert selection of the finest furniture from here, Europe and beyond, ranging from accessible styles to high-end.

Why join Must Société?

- We are a recognized company in high-end furniture;
- We offer a stimulating, performance and human-driven work environment;
- We have a culture that INSPIRES, where our values such as integrity, collaboration, courage, responsible performance and continuous improvement guide every decision and action.

Are you the person we are looking for? Don’t hesitate to send us your resume through this site. We look forward to meeting you! Pay: From $20.00 per hour

Benefits

- Casual dress
- Company events
- Employee assistance program
- On-site parking

Ability to commute/relocate:
- Toronto, ON M6A 2X5: reliably commute or plan to relocate before starting work (required)

Experience:
- customer service: 2 years (preferred)
- Administrative: 2 years (preferred)

Work Location: In person

📌 Part-Time Administrative and Customer Service Assistant (Toronto)
🏢 Cuscini Design
📍 Toronto