Position: Program Assistant – Home and Community Care Support Services

Starting Range: Starting at $23.23 (Pending Education & Experience)

Duration: Full Time

Working Hours: Monday to Friday - 35 hours per week

Location: 23 Shingwauk Street, Garden River First Nation, ON

Salary: $23.23

Employer: Garden River First Nation

About the Organization

COME JOIN A GROWING AND ENERGETIC ORGANIZATION OFFERING REWARDING CAREERS AND A GREAT WORK ENVIRONMENT FOR INDIVIDUALS COMMITTED TO MAKING A DIFFERENCE FOR KETEGAUNSEEBEE.

Garden River Wellness Centres’ mission is to create a nurturing space, grounded in the concept of interconnectedness and respect, where all community members have equitable access to healthcare. We are committed to enhancing healthy lifestyles both individually and within our community by fostering a holistic approach to wellbeing and integrating tradition Indigenous knowledge with western health practices.

Please visit our website at www.grwc.ca to learn more.

Role Summary

We are currently looking for a Home and Community Care Program Support Services, Program Assistant, that will be responsible for providing a complete range of operational and administrative support for the assigned team in their daily activities to ensure that clients receive prompt, effective customer service. This role fosters meaningful relationships, supports client engagement, and strengthens holistic service delivery.

What You Will Do

- Provide day-to-day administrative support to the Home and Community Care Support Services Program
- Provide support around general office duties and administrative tasks required in the health care setting.
- Receive and direct incoming telephone calls, emails, and inquiries from clients, families, caregivers, and outside community partners.
- Schedule client visits according to approved care plans, authorized service levels,



staff availability, and program priorities.
- Receive and track new referrals from clients, families, physicians, hospitals, and community organizations.
- Assist with administrative processing and coordination of approved services, medical supplies, equipment, and related resources.
- Maintain referral, service, scheduling, equipment, and communication documentation.
- Assist with NIHB, Jordan's Principle, Ontario Health atHome, HNSA, MOLTC, or other funding documentation when applicable to the client's services.
- Process and assist in managing confidential patient records ensuring compliance with privacy policies and regulations
- Maintain Life alert System data base
- Maintain appropriate supply and equipment records for Home and Community Care Support Services Program.
- Assist with maintaining program statistics and administrative data

Required Skills

- Required Diploma in Medical/office administration, business administration or a related field is preferred.
- Familiarity with Electronic Medical Records and scheduling; specifically, PS Suites and Alaya Care.
- Proven Administrative experience of 2 years minimum
- Knowledge of administrative operations using advanced knowledge of healthcare office management systems and protocols.
- Ability to work flexible hours including evenings and weekends.
- Occasional travel when required.
- Valid G license and access to a reliable vehicle
- Clear CPIC records check as a condition of employment
- Knowledge, understanding and experience of First Nation culture, values, and traditions.

By applying to this opportunity, you are confirming you possess either a Canadian Citizenship, permanent resident status or work permit.

Preference will be given to Garden River First Nation registered members. Self-identification is encouraged.

Closing Date: August 22, 2026

Post Date: August 12, 2026

ES Job ID: 8060

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