Position Overview

We are seeking an experienced Project Manager to lead a complex technology modernization initiative involving the replacement and implementation of Computer-Aided Dispatch (CAD) and telephony systems. The successful candidate will manage the project through planning, development, implementation, data migration, and operational readiness while coordinating with a large and diverse stakeholder group.

Key Responsibilities

- Manage the project through development, implementation, data migration, and operational start-up.
- Ensure project objectives are delivered within agreed scope, schedule, budget, and performance requirements.
- Define project objectives, resource requirements, team roles, responsibilities, and governance.
- Develop and maintain project plans, schedules, work breakdown structures, milestones, and dependencies.
- Coordinate activities across internal and external stakeholders and project teams.
- Monitor and report project progress throughout the project lifecycle.
- Identify and manage project risks, issues, dependencies, and change requests.




- Conduct critical path and schedule analysis and address potential delivery impacts.
- Prepare project reports, plans, charts, and other project management documentation.
- Ensure all project deliverables and milestones are completed as planned.
- Lead stakeholder meetings and support the resolution of project issues.
- Coordinate project implementation, operational readiness, and final project sign-off.
- Valid PMP certification in positive standing.
- Minimum 5 years of Project Management experience coordinating complex projects involving large-scale data migrations.
- Minimum 2 years of experience working with the Canadian Government.
- Minimum 3 years of experience managing large and diverse stakeholder groups.
- Minimum 2 years of experience implementing Computer-Aided Dispatch (CAD) software/systems.

Nice to have

- Experience working with 911/emergency dispatch centres and systems.
- Experience with medevac dispatching environments.
- Experience implementing or replacing telephony systems.

📌 Project Manager – Computer-Aided Dispatch & Telephony Replacement (Canada)
🏢 High Tech Genesis
📍 Canada