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The successful candidate will complete a two-week full-time training period, Monday through Friday, before transitioning to their regular Friday, Saturday and Sunday + required holidays as the normal schedule.

Responsible for providing administrative/clerical duties at the location. Other general duties include greeting the general public, answering phones courteously and in a polite manner with a goal to meet or exceed customer expectations.JOB RESPONSIBILITIES

- Perform day to day administrative duties as required which may include: preparing and reconciling in-house reports, understanding and processing cemetery and funeral contracts, receiving and or processing payments and delinquencies, accurately recording data in the system; ordering cemetery merchandise and office supplies, greeting family members and friends; operating a telephone system; office duties such as filing, inventory management, scanning, liaising with other cemeteries, funeral homes and vendors.
- Participation in Interment Verification Process
- Communicates client family needs promptly and accurately to advisors and Funeral Director or other Location Management
- Creates a sense of concern and empathy with client family members
- If problems arise, demonstrates a caring attitude while calmly and efficiently bringing the situation to the attention of a staff member who can provide resolution
- This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

- High school diploma or equivalent





Experience

- One year experience in an office or clerical role

Knowledge, Skills and Abilities

- Working knowledge of office equipment including copiers, printers, fax machines, telephone console
- Good verbal and written communication skills
- Ability to apply common sense understanding to carry out written or oral instructions
- High level of compassion and integrity
- Problem solving skills
- Ability to multi-task and set priorities
- Detail oriented
- Qualified and team player

Work CONDITIONS

Work Environment

- Work indoors during all seasons and weather conditions
- Comply with dress code policy

Work Postures

- Sitting continuously for many hours per day, up to 6 hours per day
- Climbing stairs to access buildings frequently

Physical Demands

- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
- Lifting, pushing, pulling up to 25 pounds

Work Hours

- Ideal Start Date: Monday, September 28, 2026
- Probation Period: 75 working days
- Regular Schedule: Friday, Saturday, and Sunday, 8:30 a.m.–5:00 p.m. (8 hours per day)
- Statutory Holidays: The position will also be scheduled to work all Canadian statutory holidays when the cemetery is open. The cemetery is closed only two days per year: Christmas Day and New Year’s Day.
- Working beyond “standard” hours as the need arises

Compensation

- Probationary Rate: $24.00/hour
- Rate Following Successful Probation: $28.39/hour

Postal Code: V5J 1A4Category (Portal Searching): OperationsJob Location: CA-BC - Burnaby

📌 Receptionist / Administrative Clerk - Union (Burnaby)
🏢 Service Corporation International
📍 Burnaby