Welcome to BodyTech Physiotherapy! We are an orthopaedic and manual therapy sports injury clinic in Kitchener, Ontario. We are hiring for two part time receptionist positions:

· One permanent part-time position to work 15-20 hours per week.

· One casual part-time position to provide relief for vacation coverage, sick days, and other hours as needed.

Hours will be Monday - Friday and will include a combination of daytime and evening shifts at both of our clinic locations. Must be available some weekday evenings until 8:00PM. The position will start in September or October 2026.

The successful candidate must be comfortable working both independently and in a team environment, have the confidence to interact with patients and be able to apply problem solving and critical thinking skills in a dynamic work environment. Additionally, the applicant should be self-motivated and have excellent organizational and time management skills. Competence in insurance practices,



business computing applications and bookkeeping is a must.

Job duties (included but are not limited to):

· Answer phones, screen patients and direct calls, respond to emails

· Schedule appointments, greet clients

· Accept payments from clients and insurance companies

· Daily billing for private, WSIB and MVA clients, Telus Health

· Organize advertising and promotional events

· Maintain clinic and office cleanliness, including laundry

· Tracking timelines for WSIB and MVA

· Outstanding payment follow ups

· Inventory management

· Review of daily billings and payments

Qualifications

· Proficient in Microsoft Suite

· Previous front desk customer service experience

· Excellent verbal and written English

Job Types: Part-time, Casual

Pay: $19.00-$21.00 per hour

Experience

- customer service: 1 year (required)

Work Location: In person

📌 Receptionist (Part-time/Casual) (Kitchener)
🏢 BodyTech Physiotherapy
📍 Kitchener