Join CN as a Retail Segment Customer Experience Coordinator and elevate customer service standards. This 18-month contract position is focused on shipment coordination for retail clients in a energetic environment. You will interact with CN dispatch and manage various logistical tasks to ensure a seamless experience for customers shipping with CN.

With a strong background in logistics and excellent communication abilities, you'll thrive in a team-oriented and safety-conscious culture while addressing customer needs efficiently. Key Responsibilities:

- Handle orders and track shipment deliveries
- Evaluate logistics tasks for rail customers
- Communicate plans for smooth internal execution
- Follow up on customer shipment inquiries
- Act as support for shipment issues and invoice disputes Requirements:
- 1-3 years in logistics processes
- Relevant post-secondary education
- Strong understanding of intermodal logistics
- Proficient in Microsoft Office applications
- Excellent adaptive communication skills Utilize your logistics knowledge and proactive problem-solving skills for a rewarding role at CN.

📌 Retail Segment Customer Experience Coordinator (Brampton)
🏢 Canadian National Railway
📍 Brampton