We are looking for an energetic, motivated, and customer-focused Sales Representative to join our team at our Kanata location. This is a great prospect for someone who enjoys working with customers, building relationships, and turning inquiries into successful sales.

The successful candidate will assist customers with product selection, follow up on leads, prepare quotes, and actively develop new business. We are looking for someone who is confident, professional, dependable, and comfortable working in a target-driven sales environment.

Experience in flooring, home improvement, renovation, construction, building materials, furniture, or other retail sales would be considered an asset.

Key Responsibilities

- Welcome customers into the showroom and understand their project requirements.
- Recommend suitable products based on the customer's needs, preferences, and budget.
- Explain product features, benefits, pricing, warranties, and available options clearly.
- Prepare quotations and follow up with customers to convert inquiries into sales.
- Generate new business through phone calls, networking, referrals, and direct outreach.
- Follow up consistently with new and existing leads.
- Build and maintain strong relationships with homeowners, contractors, builders, designers, and other industry professionals.
- Develop new contractor and commercial accounts within Kanata and the surrounding Ottawa area.
- Conduct outside sales visits when required to generate new business opportunities.
- Maintain communication with existing customers and encourage repeat and referral business.
- Negotiate pricing appropriately while maintaining company profitability.
- Identify opportunities to upsell or cross-sell related products and services.
- Maintain accurate customer information, quotations, follow-ups, and sales records.
- Coordinate with management, warehouse, delivery, and installation teams when required.




- Stay informed about products, promotions, pricing, and industry trends.
- Work toward individual and store sales targets while providing excellent customer service.

Qualifications & Skills
- Previous experience in sales, retail sales, B2B/B2C sales, business development, or customer service is preferred.
- Strong communication and interpersonal skills.
- Confident approaching customers and developing new business.
- Comfortable with cold calling, lead follow-ups, and outside sales activities.
- Strong negotiation and closing abilities.
- Customer-focused attitude with the ability to build long-term relationships.
- Self-motivated and able to work independently with minimal supervision.
- Organized and capable of managing multiple customers and leads simultaneously.
- Basic computer skills and ability to learn CRM, quoting, and point-of-sale systems.
- Experience in flooring, construction, renovation, or building materials is an asset but not mandatory.
- Willingness to learn about flooring products and installation requirements.
- A valid driver's licence and access to reliable transportation would be an asset for outside sales activities.

What We Are Looking For We are looking for someone who is hungry for sales, comfortable talking to people, and motivated to grow with the business. The right candidate should be willing to take initiative rather than simply wait for walk-in customers. Must be physically capable of regularly lifting, carrying, and handling heavy flooring boxes and materials as needed, including assisting with customer pickups, loading, unloading, and moving products within the store or warehouse.

If you enjoy sales, building customer relationships, developing new accounts, and working in the home-improvement industry, we encourage you to apply.

Job Type: Full-time

Pay: From $18.00 per hour

Work Location: In person – Kanata, Ontario

Pay: From $18.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Sales Executive (Kanata)
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