3Thirty3 Ltd. is a growing Edmonton print company serving wholesale and business customers across Alberta. We're looking for a Sales & Support Specialist to be the friendly, capable voice of our business — helping customers place orders, solve problems, and come back again. This is a support-first role with light sales work (quotes, reorders, follow-ups). You won't be cold-calling all day. You will be the person customers trust when they need help fast.

WHAT YOU'LL DO (~60% support / ~40% sales support):

- Answer customer inquiries by phone, email, live chat, and social messages
- Help customers with online orders, order status, shipping questions, and reprints/quality issues
- Provide light technical support — file uploads, artwork basics, gang sheet / online ordering questions (training provided)
- Prepare quotes and follow up on open inquiries
- Support reorders and repeat business with existing accounts
- Keep customer notes and follow-ups organized in our CRM / tracking system
- Represent 3Thirty3 professionally — explicit, calm, and local





WHAT WE'RE LOOKING FOR:
- 3+ years experience in customer service, sales support, or account coordination
- Excellent phone and email communication
- Comfortable multitasking
- E-commerce or order-system experience (online checkout, order tracking, etc.)
- Organized with CRM or pipeline tracking (spreadsheet or CRM)
- Comfortable helping customers with websites, uploads, and basic file/artwork questions
- Valid driver's license (local meetings or errands as needed)
- Based in Edmonton and able to work on-site

NICE TO HAVE:
- Print, DTF, screen print, or apparel decorating background
- B2B wholesale or trade-account experience
- Alberta local market knowledge

DETAILS:
- Full-time: 35 hours/week
- Pay: $16–$18/hour (based on experience)
- Location: Edmonton office (on-site)
- Start: Within 2 weeks Openings: 1

Pay: $16.00-$18.00 per hour

Work Location: In person

📌 Sales Support Specialist (Edmonton)
🏢 3Thirty3
📍 Edmonton