Sr. Learning Analyst (Reporting, LMS Administration & Training Operations)

The Role & Your Mission

As the Senior Learning Analyst, you will enable the Technology Readiness & Change Enablement global programs through strong training operations, LMS administration, and data-driven reporting/insights.

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Essential Duties and Responsibilities

- Support planning, execution, and delivery management for technology training and adoption programs (virtual and in-person).
- Manage scheduling, invitations, enrollments, reminders, and training calendars; track attendance and completion; support follow-ups.
- Administration of the learning management system (e.g., Workday Learning or comparable LMS) including session setup, enrollment management, learning assignments, roster maintenance, completion tracking, and reporting.
- Run reports from the LMS and other systems; analyze and interpret data to identify trends, issues, and improvement opportunities.
- Design, build, and maintain dashboards that track adoption and training outcomes (e.g., attendance, completion, satisfaction, engagement, time-to-complete, segment analysis).
- Use Excel and in-house AI tools to clean, structure, validate, and analyze data (including pivot tables and repeatable reporting templates).
- Design, deploy, and manage training effectiveness surveys; analyze results and provide recommendations to improve training design, delivery, and end user experience.
- Provide technical support during virtual sessions including troubleshooting, managing recordings, and coordinating publishing/post-session activities.
- Maintain the Tech Learning Portal (SharePoint)



as an internal training delivery and communications hub; keep content organized, current, and easy to navigate.
- Assist with basic updates to training materials and documentation; test courses and provide usability/learner-experience feedback.

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What You Need to Have (Required)

- Bachelor’s degree plus 3+ years of relevant experience supporting corporate learning/training delivery, operations, LMS administration, and/or learning analytics.
- Learning Management System (LMS) administration experience (Workday Learning preferred, but not required).
- Strong Power BI skills, including building and maintaining dashboards and creating clear data stories for stakeholders.
- Strong Excel skills (including pivot tables; ability to clean/structure data for analysis).
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).
- Robust attention to detail and data accuracy; able to manage multiple priorities with excellent organization and follow-through.
- Strong written and verbal communication skills; comfortable working across cultures and time zones.

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What Makes You Stand Out (Preferred)

- Experience supporting training programs in a technology-driven, engineering, or transformation environment.
- Experience with Zoom webinar/session production (live support, recording management, troubleshooting).
- Experience maintaining SharePoint sites/portals.
- Familiarity with Articulate 360 (Rise/Storyline) and basic learning content maintenance.
- Basic content/graphic creation skills (simple visuals, quick edits, thumbnails/banners).
- Practical experience using Generative AI for productivity (drafting, summarizing, reporting narratives) and effective prompting.

📌 Senior Learning Analyst | LMS Administration | Power BI (Toronto)
🏢 Innovecture
📍 Toronto