Site Leader, Correctional Health ServicesBC Mental Health & Substance Use Services

Maple Ridge, BC

This Regular, Full-time opportunity is with Fraser Regional Correctional Centre (FRCC) located in Maple Ridge, BC.

The Site Leader provides visible clinical and operational leadership for assigned programs, ensuring the safe, effective and efficient delivery of integrated health services within a provincial correctional health setting. Reporting to the Health Services Manager (HSM), the Site Leader is responsible for leading interdisciplinary teams, supporting professional practice, managing daily operations, and advancing quality improvement initiatives that improve client outcomes and staff engagement.

The Site Leader applies knowledge of acute care, primary care, public health, and mental health and substance use service delivery to support the complex health needs of people in custody.

The Site

Leader provides clinical leadership, supports evidence-informed practice, promotes health equity, Indigenous-specific anti-racism and discrimination initiatives, and diversity, equity and inclusion, and ensures care is delivered in accordance with BCCNM standards, applicable legislation, organizational policies and best practices.

The Site Leader fosters collaborative relationships across clinical programs, operational teams, community and health authority partners, and provincial services to support seamless transitions of care, effective client flow, and continuity of services. The role provides leadership in workforce planning, recruitment, performance management, education, change management, and the development of high-performing teams. As a clinical resource and mentor, the Site Leader coaches staff, supports professional development, and promotes a culture of accountability, psychological safety, and continuous improvement.

What Is Correctional Health Services

Correctional Health Services is a province-wide, specialized program providing care for clients who are incarcerated in one of BC’s 10 provincial correctional facilities. We believe everyone deserves a chance to access and receive the same quality of care as they would in the community.

What You’ll Do

- Provides visible, values-based leadership for assigned clinical programs, ensuring the safe, effective and efficient delivery of integrated acute care, primary care, public health, and mental health and substance use services. Creates a culture of respect, accountability, collaboration, innovation, continuous improvement, and person-centred care while supporting PHSA's Purpose, Vision, Values, Teachings, and strategic priorities.
- Accountable for the day-to-day operational management of assigned services, including staffing, scheduling, workload management, leave approvals, overtime, resource allocation, equipment, and client flow to ensure operational effectiveness and high-quality care within approved resources.
- Provides expert clinical leadership and consultation to interdisciplinary teams, ensuring evidence-informed practice, adherence to BCCNM standards, trauma and violence informed and culturally safer care, organizational policies, and legislative requirements. Supports complex clinical decision-making and promotes excellence in professional nursing practice.
- Under the direction of the HSM, and in partnership with Human Resources (HR) and Inter-Qualified Practice (IPP), mentors, coaches, supervises, and develops staff while fostering an inclusive, respectful and psychologically safe work environment. Completes performance planning, provides ongoing coaching and feedback, addresses performance concerns, supports employee wellness, and recognizes and fosters excellence.

- Under the direction of the HSM, and in collaboration with the Clinical Nurse Educators (CNE), Clinical Mentors (CNM) and appropriate partners, leads orientation, onboarding, education and succession planning activities. Identifies learning needs, promotes lifelong learning, supports professional development, to build a skilled and engaged workforce.
- Promotes seamless integration across acute care, primary care, public health, mental health and substance use services to improve client outcomes, continuity of care, transitions, discharge planning, and access to appropriate community services.
- Champions a culture of quality improvement and client safety by monitoring clinical indicators, leading safety investigations, responding to incidents, implementing corrective actions and educational supports, evaluating outcomes, and ensuring compliance with accreditation, regulatory and organizational standards.
- Directs and supports comprehensive case management. Ensures care planning reflects the physical, psychological, social, cultural, spiritual and emotional needs of clients.

Promotes therapeutic relationships, client engagement, health promotion, informed decision-making, culturally safer and trauma and violence-informed care.

Qualifications

What you bring





- Current practicing registration as a Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) with the British Columbia College of Nurses & Midwives (BCCNM).
- Baccalaureate in Nursing or Psychiatric Nursing.
- Five (5) years of recent, related experience in acute medical/surgical or high acuity and mental health and substance use, including working with the applicable population group, and two (2) years of recent experience in a supervisory/leadership capacity; or an equivalent combination of education, training and experience.
- Valid BC Driver's License and access to personal vehicle for local area travel may be required.
- Current CPR Certification.
- Current Intermediate and/ or Advanced Occupational First Aid (Level 2 or Level 3) certification.

Skills and Knowledge
- Demonstrated leadership skills, including strategic and operational leadership, critical thinking, sound clinical judgement, analytical reasoning, and independent decision-making and problem solving in complex and rapidly changing environments.
- Demonstrated ability to lead interdisciplinary teams and foster a culture of respect, accountability, collaboration, psychological safety, and continuous quality improvement.
- Demonstrated knowledge in trauma and violence-informed practice and the setting and defined population of clients.
- Demonstrated ability to provide clinical supervision, coaching, mentorship, staff and student development, consultation, work direction, and performance management using adult learning principles and evidence-informed practices within a unionized health care environment.
- Demonstrated interpersonal, communication, relationship-building, and team-building skills, with the ability to establish and maintain collaborative partnerships with clients, families, interdisciplinary teams, correctional partners, Indigenous partners, community agencies, and external health services and resources.
- Demonstrated ability to lead change, resolve conflict, support staff through transitions, and respond effectively to unexpected events.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging.

Embed Indigenous Cultural

Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness.

Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.

- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism,



anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What We Bring Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time Wage: $52.39 - $66.65 per hour

Location: 13777 256 St Maple Ridge, BC V4R 1C9

Hours of Work: Rotating; 0700-1812

Requisition # 203258E, 203259E

What We Do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe workplace. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C.

Human Rights

Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention Current Employees Of PHSA

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on August 28, 2026, and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].

📌 Site Leader, Fraser Regional Correctional Centre (FRCC), Correctional Health Services - Maple Ridge, BC
🏢 Provincial Health Services Authority
📍 Maple Ridge