28 Aug
|
F12.net
|
Victoria
Join F12 as a Technical Account Manager and optimize client relationships while fostering technology adoption. Enhance customer service through strategic insights and collaboration with cross-functional teams. This position entails a reporting relationship with the General Manager, where you will enhance the value delivered to approximately 30-35 flagship accounts.
Your role will include understanding client needs, resolving challenges, and ensuring the effective integration of F12 services. You will partner with internal teams to maintain a robust focus on operational excellence and ongoing improvement. Key Responsibilities:
- Maintain business relationships that advance company goals
- Develop client roadmaps addressing individual challenges
- Consult with clients on key business decisions
- Track account metrics and collaborate on improvements
- Stay informed of market trends for strategic advice Requirements:
- Technical training or certification is required
- Experience in a technical troubleshooting capacity
- Ability to build trust-based client relationships
- Proactive mindset with strategic questioning skills
- Strong communication for translating technical needs Drive excellence in client partnerships and elevate technology service delivery at F12.
📌 Technical Account Manager Role with (Victoria)
🏢 F12.net
📍 Victoria