Join BMO as a Virtual Mortgage Specialist, where you will drive customer engagement during mortgage renewals and financing inquiries. Leverage your communication skills and industry knowledge in a hybrid work setting. We're seeking a motivated candidate with at least 2-3 years of experience in personal lending and a good understanding of market trends.

Your role includes managing customer transactions and developing meaningful business relationships to drive sales. Key Responsibilities:

- Handle customer contacts for mortgage renewals and inquiries
- Manage transactions and provide solutions effectively
- Collaborate on marketing strategies relevant to customers
- Follow through on requests ensuring accuracy
- Escalate complex issues to management when necessary Requirements:
- Relevant experience in lending and home financing
- Knowledge of call center operations and policies
- Valuable organizational and collaboration skills
- Ability to analyze customer needs and solutions
- Proficiency in French and English for client interaction Utilize your expertise and contribute to client retention and satisfaction at BMO.

📌 Virtual Mortgage Specialist Position (Moncton)
🏢 BMO
📍 Moncton