Overview

Languages

English

Education

- No degree, certificate or diploma

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Urban area
- Willing to relocate
- Office building

Responsibilities

Tasks

- Advise clients on advertising or sales promotion strategies
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Professionalism in customer service

Experience and specialization





Computer and technology knowledge

- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Spreadsheet
- Google Drive

Additional information

Security and safety

- Criminal record check

Transportation/travel information

- Own transportation

Work conditions and physical capabilities

- Attention to detail
- Fast-paced workplace
- Tight deadlines
- Repetitive tasks

Personal suitability

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner

Benefits

Health perks

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits

Financial benefits

- Bonus

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