As an Associate Program Director within our team, you are a strategic leader with deep expertise in media program and project management. You thrive in fast paced, collaborative environments and bring a sophisticated understanding of media workflows—including campaign delivery, partner contracts, financials, and staffing—across integrated marketing initiatives. Your assertiveness, adaptability, and proactive problem solving ensure project success and continuous improvement, while your collaborative spirit helps foster a supportive, high performing team environment.
You are ready to provide oversight, mentorship, and act as a reliable, knowledgeable partner to clients and internal teams. You understand the nuances of media operations, including RFPs, SOW management, spend tracking, partner agreements, and campaign activation, and are comfortable navigating both client and agency partner relationships
You will:
Serve as the primary point of contact for clients, internal teams, and agency partners, ensuring transparent and proactive communication and seamless delivery of integrated media solutions
Oversee program level operations, including staffing, revenue forecasting, financial management, SOW and contract oversight, and process compliance
Guide and mentor project managers, fostering team development and maintaining high standards of professionalism, quality, and communication
Monitor and manage all aspects of media project delivery, including RFPs, MAFs, campaign activation, financial operations, and deliverable tracking
Collaborate cross functionally with media planning, activation, Ad Ops, finance, billing,



and external agency partners to ensure timely and accurate execution of campaigns
Identify and mitigate program risks, resolve challenges, and continuously refine processes for operational efficiency and improved client outcomes
Maintain robust project plans and trackers, leveraging tools such as Smartsheet, Mediaocean (preferred), Microsoft Teams, and Share Point
You have:
7–10 years’ experience in media project/program management, ideally with integrated digital advertising, performance marketing, or media operations
Strong understanding of media processes, including SOW management, partner contracts and agreements, spend management, RFPs, campaign activation, and financial oversight
Experience managing staffing, budgets, revenue forecasting, and contract tracking for large scale media programs
Proficiency with Smartsheet, Microsoft Teams, and Share Point
Proven track record of collaboration with multidisciplinary teams—media planning, activation, Ad Ops, finance, and agency partners
Excellent organizational, communication, facilitation, and negotiation skills;
confident and assertivein client and partner interactions
Ability to mentor and guide team members, with a solution oriented and proactive mindset
What We Offer:
Global maternity and parental leave
Competitive benefits packages
Vacation, compassionate leave, sick days, and flex days
Access to online services for families and new parents
Diversity and Inclusion Board with 12 affinity groups
Internal learning and development programs
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📌 Associate Program Director (Toronto)
🏢 Critical Mass
📍 Toronto