27 Aug
|
Wolters Kluwer
|
Vancouver
27 Aug
Wolters Kluwer
Vancouver
Director, Customer Experience - Wolters Kluwer ELM Solutions Overview We are building a Customer Experience Management capability within our Sales organization to fundamentally elevate how we grow and retain. Corporate legal departments are under increasing pressure to control spend, improve efficiency, and demonstrate ROI, particularly as AI begins to reshape how legal work is delivered. Winning in this setting requires more than product differentiation;
it requires a clear, quantified, and credible business case that resonates with General Counsel, Legal Operations, and Finance stakeholders. The Director, Customer Experience will operate as a core member of the Sales organization, partnering directly with
📌 Director, Customer Success (Vancouver)
🏢 Wolters Kluwer
📍 Vancouver