Join ABB as a Customer Service Expert and play a crucial role in customer relations from Saint-Jean-sur-Richelieu. Utilize your bilingual skills to enhance order management and satisfaction.

As a Customer Service Expert, your responsibilities will include managing customer orders and resolving after-sales issues efficiently. With 2-3 years of experience in a customer-facing role, you will thrive in a hybrid setting, addressing customer needs through effective communication and problem-solving.

Key Responsibilities: • Coordinate and follow up on all customer orders • Resolve transportation and warranty claims swiftly • Update customers on estimated shipping dates regularly • Build strong customer relationships through consistent communication • Strive to meet departmental KPIs and objectives

Requirements: • Bilingual in French and English for effective customer interaction • 2 to 3 years of experience in customer service roles • Capable of following established procedures • Knowledge of SAP preferred but not necessary • Solid professional attitude required

Leverage your customer service skills at ABB and contribute to a cleaner, leaner industrial landscape! #J-18808-Ljbffr

📌 Customer Service Expert at ABB (Winnipeg)
🏢 ABB
📍 Winnipeg