Enhance user experience and business processes as a User Experience Consultant on a contract basis in Ottawa. This hybrid/onsite role targets optimization within government workflows.

We seek a seasoned consultant to improve the user experience for inspectors by refining priority business processes. Your role includes analyzing workflow inefficiencies and recommending innovative digital solutions. The engagement spans 3-6 months, focusing on achieving measurable improvements.

Key Responsibilities: • Review and improve key business workflows systematically • Conduct workflow assessments and process mapping • Identify and advise on automation and modernization strategies • Present findings and engage effectively with stakeholders • Simplify digital workflows for better user engagement

Requirements: • Solid expertise in user experience and business process analysis • Experience with service design or human-centered design • Ability to conduct thorough workflow assessments • Must hold Reliability Security Clearance • Experience with federal government processes is an asset

Utilize your UX and process optimization skills to drive improvements in this essential consulting engagement. #J-18808-Ljbffr

📌 User Experience Consultant in Ottawa (Montreal)
🏢 Nexasphere
📍 Montreal