About LoopLoopis a fast-growing FinTech high growth startup that enables businesses to seamlessly manage money around the world so our clients can access more markets, accelerate their growth and simplify their operations with the only truly cross-border banking platform. Loop is enabling the next generation of businesses to thrive around the world and we are looking for ambitious people to join our mission.About The RoleHi, I’m Sarah, Chief of Staff at Loop, and I am hiring a KYC Associate to be the first line of trust, verifying the businesses that join Loop and ensuring every new business is verified, onboarded, and set up for success.This role is an onsite position at our downtown Toronto office (Bay and Bloor).Where You Come InAs a KYC Associate, you are the frontline to our customer’s onboarding experience. When a customer applies for a Loop account, you will be responsible for doing due diligence on any applications that do not get auto-decisioned by our rules engine. Post onboarding, you’ll also run ongoing KYC processes (e.G. if we need to request information on a customer’s business).You’ll work closely with our Compliance and Risk teams to ensure customer files are complete, accurate, and ready for review, helping customers move through onboarding smoothly and compliantly.This role is ideal for someone who enjoys structured work, explicit procedures, and high attention to detail.What You 'll Be DoingKYC / KYB ExecutionCollect, review, and validate customer information and documentation in line with established KYC / KYB proceduresSupport customers with document submission, identity verification, business verification, and UBO collectionPerform checks related to business incorporation and registration, ownership and control structures, identity verification for directors and beneficial owners,
and basic financial and operational information as requiredEnsure all required information is complete and accurately recorded for approvalCompliance SupportExecute KYC / KYB tasks according to existing policies, procedures, and checklistsIdentify missing information, inconsistencies, or potential risk indicators and escalate to ComplianceSupport sanctions, PEP, and adverse media screening by gathering and documenting required informationOperational & Administrative TasksUpdate customer status and documentation in Salesforce, Retool, and other internal systemsTrack onboarding progress and follow up with customers on outstanding requirementsEnsure data accuracy across internal tools and customer filesSupport internal reviews, audits, or compliance requests by locating and organizing documentationWhat We 're Looking For1–3 years of experience in onboarding, operations, compliance, or a related field (recent graduates are encouraged to apply!)Some familiarity with KYC, document collection, or financial onboarding processes is an assetStrong attention to detail and comfort working with repetitive, process-driven tasksClear written and verbal communication skills when interacting with customersAbility to follow procedures precisely and escalate issues appropriatelyStrong organizational skills and ability to manage multiple onboarding cases simultaneouslyComfortable learning new tools and internal systems quicklyIt U2019s a Bonus if You HaveExperience in FinTech or high-growth Tech.Experience in Investment Banking, VC, or Management Consulting.Experience working with small,
agile teams where you had to build processes from scratch.What 's in it for you?Shape a critical function at the heart of customer success and financial accessSupport recent customers as they start their journey with LoopLearn a ton, and be empowered to take ownership early in your careerChance to help shape the country 's thriving fintech startup ecosystemWhat we offerSalary range CAD$60,000-70,000 base annual, commensurate with experienceEquity ranging 0.01-0.05%3 weeks vacationGroup health benefits after probationOnsite role in downtown TorontoKitchen full of snacks and drinks to keep you going throughout the dayCatered lunch on Fridays (we take recommendations!)Interview Process30 minutes virtual meeting with Mandy, People and Business Operations Specialist45 minutes virtual meeting with Jess, Credit Lead and Sehar, Strategy and Business Operations AssociateTake home assignment to get to know you better60 minutes in person meeting with Cato, CEO and Co-Founder with Sarah, Chief of StaffBackground check and offerOur Mission, Vision and ValuesMission: To help businesses seamlessly manage money around the world so they can access more markets, save money and simplify their operationsVision: The future of business is global by default. Loop will be the first business bank that is global by default.Values: Ownership, Speed, Respect, GritHow to ApplyTo apply for this position, please click “apply” and share your resume, alongside a brief paragraph about yourself and your previous experience. Your application will be reviewed by our recruiters and hiring managers; we do not use AI tools for screening or selection.Loop is committed to creating a diverse culture. We encourage you to apply regardless of who you are or where you came from - what matters is the journey ahead. Put simply, if you’re unsure about your qualifications for this position, we’d still encourage you to apply!Compensation details:CAD$60,000-70,000 Yearly Salary#J-18808-Ljbffr
📌 Kyc Associate - C$60,000 - C$70,000 A Year (Winnipeg)
🏢 LOOP
📍 Winnipeg