LocationPETERBOROUGH, ONResponsibilitiesHelp customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the advantages of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well‑merchandised and in‑stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful,



even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and productionPreferred ExperienceRetail and/or customer service experience preferredPhysical RequirementsAbility to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentWork EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor workif assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early morningsAccommodation for Employees with DisabilitiesIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Minimum Age RequirementApplicants must be at least sixteen (16) years or older.Pay Range$17.60 - $20.50Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.#J-18808-Ljbffr

📌 Service Team Member - C$17.6 - C$20.5 An Hour (Madawaska Valley)
🏢 Michaels
📍 Madawaska Valley