Operations Associate (Contract)Application Deadline:1 June 2026Department:Plan AdministrationEmployment Type:Fixed Term ContractLocation:Head OfficeReporting To:Allison ToCompensation:$20.00 - $20.75 / hourDescriptionWe are looking for a dedicated individual who thrives on challenges and can showcase their efficiency, a sense of ownership and responsibility as well as organizational and time management skills for an Associate position in the Plan Administration Team.This is a 3 month contract position from July to September 2026 with opportunity for extension based on business needs.CHALLENGES TO BE METFulfil incoming customer requests including withdrawals, RESP transfers, and other subscriber and beneficiary changes accurately and within established service standardsEnsure all transactions are processed according to ESDC, CRA and RQ regulationsAdminister and maintain contracts according to operational and regulatory standards by ensuring adherence to Operational SOPsProvide SME expertise / UAT assistance in such projects as Statement of Account, Annual Tax Filing,



and other system enhancementsProvide timely feedback for process improvements and SOP updatesOther tasks and duties assigned by the ManagerWHO WE ARE LOOKING FORMinimum of 1-2 years of administrative experience preferably in the financial services industryStrong knowledge of registered products and mutual funds operations is an assetAptitude for numbers, attention to detail and excellent investigative skills with the proven ability to proactively identify a problem and a solutionExcellent interpersonal skills, conflict resolution skills to determine win-win solutions and outcome.Excellent written and verbal communication skills (English).Ability to quickly adapt to change, multitask with proven organizational and time management skillsAbility to work in a fast-paced workplace and meet deadlines while adhering to service standardsFlexibility to work a schedule as demanded by the needs of the business as well as overtime at peak periodsSecurity and privacy focused with the ability to maintain strict confidentialityConstantly strive to improve processesWorking knowledge of Microsoft Office productsUndergraduate diploma or degree preferredDon’t meet every single requirement? That’s okay.We encourage you to apply anyway. We believe in investing in potential and supporting our team members as they grow into their roles. If this opportunity excites you, but your experience doesn’t align perfectly, we still want to hear from you.#J-18808-Ljbffr

📌 Operations Associate (Contract) - $20 - $20.8 An Hour (Winnipeg)
🏢 Embark Student
📍 Winnipeg